Is your organization facing increasing demands from clients who want proof that your internal controls are effective? You’re not alone. As service organizations handle more sensitive customer data than ever before, your clients need assurance that their information is protected throughout its entire lifecycle—from collection and processing to storage and disposal.
Your Clients Are Asking for More Than Cost Savings
When your customers choose to work with you, they’re entrusting you with their most valuable asset: their data. And in today’s business environment, that trust requires verification. Your clients want to see documented evidence that you have controls in place to protect their information.
Whether you’re a SaaS provider, data center, payroll processor, or any service organization handling customer data, you’re likely fielding requests for SOC reports. These inquiries can be time-consuming to address individually, and without an independent examination, you may be at a competitive disadvantage.
How SOC Reports Demonstrate the Strength of Your Controls
System and Organization Controls (SOC) reports provide independent verification of your internal controls. While not mandatory, these examination reports serve as powerful proof points that communicate to your clients—and prospects—that your systems are designed and operating effectively.
A SOC examination evaluates the controls within the systems you use to deliver services to your customers. This independent assessment, performed in accordance with AICPA standards, gives your stakeholders confidence in your operations and can help you:
- Reduce repetitive client inquiries about your control environment
- Streamline your sales process by proactively addressing security concerns
- Differentiate your organization in a competitive marketplace
- Support your customers’ own compliance requirements related to vendor management
- Demonstrate your commitment to data security and operational excellence
Choosing the Right SOC Report for Your Organization
Depending on your services and your customers’ needs, you’ll need to determine which type of SOC report is most relevant: