Optimize efficiency and focus on growth by outsourcing essential back-office operations.
To meet the evolving demands of today’s workplace requires a seamless digital experience. Service desk support can be a serious drain on IT resources for small and medium-sized businesses. Managed IT Services can help you.
The truth is, most internal IT departments aren’t equipped to keep up with today’s pace of change and innovation. Many feel overwhelmed trying to meet the challenge.
BPM’s Managed IT team works as a partner with your small or medium-sized business. We aren’t just here with help-desk support when things go wrong. We work with you to understand your business processes and goals. We provide decision support and guidance to find solutions to modernize and implement your IT systems and processes.
By taking on your business’s IT functions, we help you keep your organization nimble and efficient.
BPM’s Managed IT Services deliver on superior customer service, recognized with a 92.6% Customer Satisfaction (CSAT) score in 2021.*
Available on a prepaid or an hourly, ad hoc basis, our Managed IT Services scale with your business needs in ways that an in-house team or individual simply can’t. Our services and features include:
Access to regular in-office support by a dedicated technician who knows your business and your technology. We support you with day-to-day issues and big picture modernization projects.
Outside of our regular on-site appointments, we can remotely solve many common issues (e.g., computer lockouts, software updates, etc.). This remote capability allows us to meet you and your employees wherever you are — office, home or abroad.
We implement and connect powerful cloud systems to remotely monitor your internet connection, servers, performance, and availability, so we can quickly fix any issues.
To meet today’s challenges, you need efficient systems and a modernized onboarding process. By the time we are finished, your Modernizing the Onboarding Process
To meet today’s challenges, you need efficient systems and a modernized onboarding process. By leveraging managed IT services , your employees will have the tools and technology they need to succeed within the first two days on the job.
*Net Customer Satisfaction (CSAT) score provided by SmileBack, based on client responses from January 1, 2021-October 15, 2021.
Looking for a team who understands where you’re headed and how to help you get there? Whether you’re building something new, managing growth or preserving success, let’s talk.
