Managed Service Provider

Enterprise-grade IT support and strategic guidance, without adding headcount or losing visibility into your own technology strategy. 

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BPM’s Managed Service Provider (MSP) practice was built for the space in between. With clients throughout the Bay Area and beyond, BPM combines the technical depth of a fully staffed IT department with the transparency and business context of a true partner. 

A Different Kind of Managed Service Provider 

While some Managed Service Providers create environments where clients become dependent on them for every decision, every password, every system change, and every strategic initiative. At BPM, we believe in a different model:

  • Complete transparency 
  • Shared decision-making 
  • Client ownership of systems and documentation 
  • Strategic advisory services 
  • No vendor lock-in 

Because your organization should never lose control of the technology that runs your business. 

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Technology Support Built Around Your Business Goals 

We know your technology infrastructure needs to serve your business goals. That’s why our team takes the time to understand how you operate before recommending a single fix. We build your IT strategy with you, meaning you’ll always know what we’re doing, why we’re doing it, and how it connects to where your business is headed. Our services include: 

  • Unlimited help desk support and 24/7 network monitoring, so small issues get caught before they become big ones. 
  • Free reviews of your current infrastructure, plus documentation you can access anytime, not just when you ask for it. 
  • Preferred rates on new installations and major projects, with no surprise mark-ups. 
  • A team of specialists who integrate with your in-house colleagues, rather than working around them. 

Your Technology. Your Decisions. Our Support. 

We’re comfortable working alongside your existing IT staff or shouldering the full workload. Our technicians can advise your team on major projects, assume on-site responsibilities, or manage day-to-day support in full, whatever mix fits your business decisions best. 

Want to see what that partnership looks like in practice? Start with a complimentary audit of your network. We’ll review your current setup and technology plans, at no cost and no obligation, so you can decide if we’re the right fit before committing to anything.

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Looking for a team who understands where you’re headed and how to help you get there? Whether you’re building something new, managing growth or preserving success, let’s talk.