Our BPM1™ Service Model

Our secret to your success.


Our BPM1™ service model enables us to better support and empower our clients through every step of their journey to success. Our BPM model puts people first — and gives you direct access to world-class solutions and the brightest minds in the profession

One firm for all your needs.

BPM1 is a team-based approach that enables you to work with a single firm to solve a whole host of challenges for your organization. We have a big picture understanding of all your needs and objectives — and as they evolve, so will the way we work together.

Direct access to the most qualified resources.

Working with us means you have direct access to the best professionals in the industry who leverage multiple areas of expertise to develop thoughtful, integrated solutions. Our commitment to your success means you always have the most qualified professionals in your corner.

Results-driven pricing.

We get to know your needs and objectives before we propose any solutions allowing us to give you an accurate and reliable estimate of what it will cost to reach your goal. This results-driven pricing model allows us to deliver solutions that are focused on helping you achieve your desired outcomes. And you know exactly what to expect in terms of the cost and effort required to make your goals a reality.

Proactive advice.

You can count on us to proactively share ideas and advice that enable your future success in ways you might not have imagined. We love finding new opportunities to help fuel your growth and are always looking for unexpected ways to address your needs.

Measuring your satisfaction.

BPM1 is rooted in our deep commitment to creating exceptional client experiences. We regularly ask for your feedback (both formally and informally) so we can continue to improve our performance and strengthen our relationship with you. And we’re always striving to deliver greater value by understanding what matters most to you.

82%

Our Net Promoter Score (NPS®) — more than 2x the industry average.

7

The number of years we’ve been recognized as a Best of Accounting award winner for client service excellence.

98.3%

The percent of clients who say their relationship with BPM improves their business and contributes to their success.