INSIGHT

How outsourced IT strategy unlocks R&D innovation for life sciences companies 

October 1, 2025

Services: Managed Service Provider, Managed IT Services Industries: Life Science

---

Your research and development teams need every available dollar to push the boundaries of scientific discovery. Yet if you’re like most life sciences organizations, a significant portion of your budget goes to maintaining IT infrastructure and managing day-to-day technology operations rather than funding the innovation that drives your mission forward. 

The pressure to do more with less isn’t new, but the stakes keep rising. You’re facing stricter regulatory requirements, increasingly complex data management needs, and the constant demand to bring life-changing therapies to market faster. Meanwhile, your IT costs continue climbing, and finding qualified technology professionals who understand the unique demands of life sciences remains challenging. 

What if you could redirect those IT dollars toward breakthrough research while improving your technology capabilities?  

Transforming IT expenses from burden to strategic advantage 

When you partner with a managed IT provider, you’re not just outsourcing tasks; you’re fundamentally restructuring how you allocate resources across your organization. This shift creates tangible financial benefits that directly impact your ability to invest in R&D. 

Converting fixed costs into flexible investments 

Traditional in-house IT requires substantial upfront investments in infrastructure, software licenses, and personnel. These fixed costs burden your budget regardless of your actual needs at any given time. Managed IT services operate differently, allowing you to: 

• Scale technology resources up or down based on where you are in the research and development lifecycle 
• Pay only for the services and support you’re using 
• Avoid over-investment in specialized tools that sit idle between projects 
• Redirect capital previously tied up in IT infrastructure toward laboratory equipment, clinical trials, or additional research staff 

This pay-as-you-go model gives you the financial flexibility to respond quickly when unexpected research opportunities arise or when project timelines shift. 

Reducing hidden IT overhead 

Beyond the obvious costs of salaries and infrastructure, in-house IT departments carry hidden expenses that drain your innovation budget: 

• Continuous training to keep staff current with evolving technologies and compliance requirements 
• Recruitment expenses for specialized roles that are increasingly difficult to fill 
• Employee benefits and overhead costs that add 30-40% on top of base salaries 
• Regular hardware refreshes and software upgrades to maintain security and functionality 

A managed IT provider absorbs these costs across their entire client base, giving you access to enterprise-grade technology and specialists at a fraction of what you’d pay to build comparable capabilities internally. 

Discover more about our Managed IT services

Accessing specialized skills without the recruitment challenges 

The life sciences sector requires IT professionals who understand not just technology, but the specific compliance frameworks, data integrity requirements, and workflow complexities unique to your industry. Finding these specialists (and retaining them) presents an ongoing challenge. 

Leveraging industry-specific IT knowledge 

Managed IT providers specializing in life sciences bring professionals who already understand your world. They’re familiar with: 

• Laboratory information management systems (LIMS) and electronic lab notebooks (ELN) 
• Clinical trial management systems (CTMS) and electronic data capture (EDC) 
• Good Laboratory, Clinical, and Manufacturing Practices (GLP, GCP, GMP) requirements 
• FDA 21 CFR Part 11 compliance and data integrity standards 
• Specialized analytical instruments and their integration requirements 

This immediate understanding means less time explaining your needs and faster implementation of solutions that work correctly from the start. 

Building capabilities without building headcount 

Rather than hiring multiple specialists to cover every aspect of your IT needs, you gain access to an entire team with diverse skills. Need someone who understands both cloud architecture and pharmaceutical manufacturing systems? They’re available. Looking for cybersecurity specialists who know HIPAA compliance inside and out? They’re part of the package. 

This breadth of capability would be prohibitively expensive to replicate in-house, yet it’s readily available through a managed services model. 

Scaling IT resources to match your research cycles 

Life sciences organizations experience dramatic fluctuations in IT demands. A clinical trial launch requires intensive support. A laboratory expansion needs rapid infrastructure deployment. An acquisition brings integration challenges. Your technology needs don’t follow a predictable pattern, yet traditional IT staffing forces you to size your team for peak demand. 

Managed IT services solve this fundamental mismatch between static resources and dynamic needs: 

• Quickly scale support during critical project phases like regulatory submissions or clinical trial initiations 
• Access specialized resources for temporary needs without permanent hiring commitments 
• Adjust service levels as your organization grows through new product development or geographic expansion 
• Respond to unexpected challenges without pulling research staff into IT problem-solving 

This flexibility means you’re neither overstaffed during quiet periods nor scrambling for support when it matters most. 

Strengthening compliance while reducing risk 

The life sciences regulatory environment grows more complex every year. Your technology systems must not only meet current requirements but adapt quickly as regulations evolve. Managed IT providers specializing in your industry stay ahead of these changes, protecting your organization from compliance gaps that could delay product approvals or trigger regulatory actions. 

Maintaining GxP compliance across systems 

From discovery through manufacturing, your systems must maintain data integrity and meet Good Practice standards. A managed IT provider with life sciences focus brings: 

• Pre-validated infrastructure and processes designed for regulatory requirements 
• Automated audit trails that document all system activities 
• Change control procedures that meet FDA and EMA expectations 
• Regular compliance assessments to identify and address potential gaps 

This foundation of compliance reduces your risk while freeing compliance teams to focus on product quality rather than IT system validation. 

Implementing robust data security 

Research data, intellectual property, and patient information represent your most valuable and vulnerable assets. Managed IT providers implement multiple layers of protection: 

• Advanced encryption for data at rest and in transit 
• Multi-factor authentication and granular access controls 
• 24/7 monitoring of potential security threats 
• Regular penetration testing and vulnerability assessments 
• Comprehensive disaster recovery and business continuity planning 

These security measures would require significant investment to build internally, yet they’re standard components of managed IT services designed for life sciences organizations. 

Making the transition strategically 

Moving to managed IT services requires thoughtful planning to maximize benefits while minimizing disruption. Your approach should align with your business objectives and account for the specific complexities of life sciences operations. 

Choose a provider with demonstrated life sciences proficiency Look beyond general IT capabilities to find partners who genuinely understand your industry. They should have experience with your specific regulatory requirements, familiarity with the systems you use, and references from organizations like yours. 

Start with clear success metrics Define what improved efficiency looks like for your organization. Are you measuring cost savings? Reduction in system downtime? Faster response to IT issues? Speed of deploying new capabilities? Establish baseline metrics before transitioning so you can quantify the value managed services deliver. 

Plan for integration with existing operations Managed IT services work best when they integrate seamlessly with your existing processes and remaining internal capabilities. Develop clear communication protocols, escalation procedures, and coordination mechanisms that keep everyone aligned. 

Build in continuous improvement The technology landscape and your organizational needs will evolve. Structure your managed services relationship to include regular reviews, performance assessments, and strategy updates that keep your IT capabilities aligned with your R&D priorities. 

Redirecting resources where they create the most value 

At BPM, we understand that every dollar counts in life sciences, especially when it comes to funding the research and development that drives your organization’s purpose. Our managed IT services approach helps biotech and pharmaceutical companies restructure their technology investments to support innovation rather than constrain it. 

We bring deep experience working with life sciences organizations navigating the complex intersection of technology, compliance, and scientific advancement. Our team understands your regulatory environment, your data integrity requirements, and your need for IT systems that enable rather than impede research progress. 

Whether you’re looking to reduce IT costs, access specialized capabilities, or free up internal resources for strategic initiatives, we can help you develop a managed services approach that aligns with your business objectives and supports your R&D mission. 

Ready to explore how managed IT services can free up resources for innovation? Contact BPM to discuss your technology needs and learn how we can help your life sciences organization invest more in research and less in IT overhead.