BPM.com Privacy Policy

Our Commitment To Privacy
Your privacy is important to us. The following privacy policy explains our online information practices and the choices you can make about the way your information is collected and used.  By accessing BPM.com you consent to this privacy policy. 

The Information We Collect
BPM.com collects a wide range of information depending on what product or service is involved and depending on the information needs. We collect basic contact information from customers, such as contact name, email, address, and telephone, as well as non-specific company information (general size and business focus, industry, etc.). We may use this information for sales or marketing purposes or otherwise familiarize ourselves with your business. We also collect information regarding project bids and requests for product information.

We collect information for individuals who desire to enroll in the BPM.com participant database. Individuals who wish to participate must provide, at a minimum, first/last name, address, phone, email, and information related to employers.   It is not our intent nor interest in collecting personal information, such as home address or home phone number. Our websites may use a technology called a “cookie”. A cookie is a piece of information that our webserver sends to your computer (actually to your browser file) when you access a website. Then when you come back our site will detect whether you have one of our cookies on your computer. Our cookies help provide additional functionality to the site and help us analyze site usage more accurately. For instance, our site may set a cookie on your browser that keeps you from needing to remember and then enter a password more than once during a visit to the site.  Our sites are not intended for, or designed to attract, individuals under the age of 18. We do not collect personally identifiable information from any person we actually know is an individual under the age of 18 without explicit parental or guardian consent.

The Way We Use Information
The data collected on BPM.com is used by BPM.com to help us and our partners develop, deliver, and improve our products and services for you. Although certain information collected is shared with our clients, BPM.com will never release full contact information or otherwise sell, distribute or release this information without express permission from participants invited to join research events.  Member Information: The Content Sponsors make the Sponsored Content available through BPM.com in return for receiving the Member Information of Users who request their Sponsored Content. Accordingly, if you request Sponsored Content, BPM.com may disclose your Member Information to the Content Sponsor, as set forth in more detail below. If you do not want this information disclosed to a Content Sponsor, do not request Sponsored Content. BPM.com’s customer agreements with the Content Sponsors: (a) provide that the Content Sponsor may use this information to contact you via common methods of communication; and (b) prohibit disclosure of the information to any third party other than agents of the Content Sponsor for the permitted marketing purposes set forth above. You should contact the Content Sponsor directly if you have any questions about their use of this information. We use Member Information to deliver email newsletters on topics of interest to Members who have requested those services. We may also send general promotional and marketing materials to our Members, including marketing research surveys. BPM.com, in some cases utilizing a third party provider, deploys surveys and incentives. We use Member Information in aggregated form to understand our customer base and to market our services to our customers.  Except as set forth in this Privacy Policy, BPM.com will not disclose Member Information to any third parties, unless we are required to do so by law, regulation or court order. You may opt out by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. at any time indicating your desire to opt out. You may also contact us by mail at: Business Process Management, Inc., 759 Chief Justice Cushing Highway, Suite 363, Cohasset, MA 02025-2115.  

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place certain physical, electronic, and managerial procedures to help safeguard the information we collect online.

How You Can Access Or Correct Your Information
You can request access to all your personally identifiable information that we collect by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Should you wish to remove all personal information, please notify us at the same address and allow 1-3 weeks for complete removal of your data. This pertains to both BPM.com and BPM.com database.

Third-Party Sites and Services
Our websites, products and services may contain links or references to third-party websites, products, or services. Information collected by third parties is governed by their privacy practices, and we encourage you to learn about the privacy practices of those third parties.

BPM.com utilizes a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the principles. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of personal information in accordance with the principles.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at This email address is being protected from spambots. You need JavaScript enabled to view it.. You may also contact us by mail at: Business Process Management, Inc., 759 Chief Justice Cushing Highway, Suite 363, Cohasset, MA 02025-2115.

EU and Switzerland Safe Harbor Statement
In accordance with our commitment to protect personal privacy, BPM.com adheres to the seven privacy principles and fifteen frequently asked questions (FAQs) of the U.S.-EU and U.S.-Swiss Safe Harbor Frameworks as developed by the U.S. Department of Commerce in consultation with the European Commission and the Federal Data Protection and Information Commissioner of Switzerland. To learn more about the Safe Harbor program, and to view BPM.com’s certification, please visit http://www.export.gov/safeharbor/

Changes to Our Privacy Policy
We reserve the right to change our policy at any time by providing updated information on this page. This policy was last modified on April 23, 2013. We may update this Web site Privacy Policy from time to time. When we do update it, for your convenience, we will make the updated policy available on this page.