CASE STUDY
Transforming financial operations for a global software asset management leaderÂ
September 23, 2025
Services: CFO Services
A leading software asset management company faced significant challenges in managing their financial processes across multiple international entities.
As a rapidly growing, venture- and strategic-backed B2B services company with global operations, the company was using inefficient accounting systems, fragmented financial processes, and costly outsourcing arrangements began hindering their ability to scale profitably.
That’s when the company turned to BPM’s CFO Services team to streamline their operations and establish a foundation for continued growth.
The challenge
The company’s financial operations had become increasingly complex, inefficient, and costly as the company expanded globally. The organization was struggling with several critical issues that were impacting both their operational effectiveness and bottom line:
Fragmented accounting systems: The company was managing 12 separate legal entities across 12 different versions of QuickBooks, creating a maze of disconnected financial data that made consolidated reporting nearly impossible.
International compliance issues: They were using U.S. versions of QuickBooks for international operations, which lacked the functionality needed for proper international accounting and compliance requirements.
Inefficient month-end close process: The financial close process was taking a grueling 10 days each month, consuming valuable resources and delaying critical business insights that leadership needed for decision-making.
Poor financial planning & analysis (FP&A): The fragmented systems and lengthy close process severely hampered the company’s ability to conduct meaningful financial planning and analysis, limiting their strategic planning capabilities.
Costly outsourcing structure: The organization had established a single outsourcing provider for all accounting, finance, compliance, and tax functions across all nine countries of operation. While this approach seemed simple, it was driving up costs significantly compared to leveraging multiple, best-in-class local providers who could deliver specialized expertise more efficiently.
These challenges were particularly problematic for a growing company, which needed reliable, timely, and cost-effective financial information to support their rapid expansion and maintain their position as an industry leader in software asset management services.
BPM’s solution
Recognizing the complexity of the situation, BPM’s CFO Services team implemented a comprehensive approach designed to streamline operations, improve financial visibility, and optimize costs. Tim Jaeger, a director in BPM’s CFO Services group, took on an interim CFO role for the engagement, serving as the primary strategic leader and coordinator for the transformation.
Strategic vendor rationalization: Over a 9-month period, Tim systematically reviewed and rationalized the company’s outsourced vendors across multiple disciplines including accounting, finance, compliance, and global/US tax. Rather than relying on a single, expensive provider for all countries, Tim developed a best-in-class approach that leveraged specialized local providers in each of the nine countries where they operated.
Centralized communication and project management: Tim positioned himself as the “tip of the spear” for the engagement, becoming the chief communicator between the company and all BPM teams working on the account. This approach ensured that they wouldn’t be overwhelmed with multiple calls and contact points, while maintaining clear accountability and project coordination.
Comprehensive QuickBooks audit and optimization: BPM conducted thorough audits of all 12 QuickBooks instances to identify inefficiencies, data inconsistencies, and compliance gaps. The team then implemented standardized processes and configurations to ensure reliability across all entities.
International accounting solutions: BPM addressed the international functionality gaps by implementing proper international accounting processes and ensuring that the systems could effectively handle multi-currency transactions and international reporting requirements.
Process reengineering: The BPM team analyzed and redesigned the company’s entire month-end close process, identifying bottlenecks and implementing streamlined procedures that would dramatically reduce the time required for financial reporting.
Enhanced FP&A capabilities: By improving the underlying data quality and reducing the close timeline, BPM enabled them to implement more robust financial planning and analysis processes that could support their strategic decision-making.
Global provider relationship management: Tim established and managed working and reporting relationships with both domestic (US) and international providers, ensuring seamless coordination while eliminating overlapping services that were driving unnecessary costs.
The results
BPM’s comprehensive approach delivered transformational results for the client, creating immediate operational improvements, significant cost savings, and establishing a strong foundation for future growth:
$250K+ in annual cost savings: Through strategic vendor rationalization and elimination of overlapping services, Tim achieved annual cost savings of greater than $250,000 USD, providing immediate bottom-line impact for the growing company.
50% reduction in close time: The month-end close process was reduced from 10 days to just 5 days, freeing up significant time and resources that could be redirected toward value-added activities.
Improved system reliability and accuracy: Through comprehensive QuickBooks audits and optimization, BPM ensured that all financial systems were more reliable and functioned effectively across international borders, while accounting close and required filings are now completed with greater accuracy.
Enhanced speed and efficiency: Beyond just accuracy improvements, all accounting processes, filings, and reports are now completed more quickly, enabling faster decision-making and improved operational agility.
Streamlined global operations: By establishing relationships with best-in-class local providers in nine countries, the client gained access to specialized expertise while eliminating the inefficiencies of their previous single-vendor approach.
Enhanced financial visibility: With more reliable systems and faster close processes, company leadership gained access to timely, accurate financial information that supported better strategic decision-making.
Scalable foundation: The improved processes, optimized vendor relationships, and robust systems created a scalable foundation that could support their continued growth and international expansion without requiring proportional increases in costs or finance team resources.
These improvements enabled the company to maintain their focus on their core business of helping companies optimize their software licensing and IT spend, while having confidence that their own financial operations were running smoothly, efficiently, and cost-effectively across all international markets.
Ready to transform your financial operations?
Is your growing business struggling with inefficient financial processes, costly outsourcing arrangements, or complex multi-entity operations? BPM’s CFO Services team has the expertise to streamline your operations, optimize your vendor relationships, and deliver significant cost savings while providing the financial clarity you need to scale effectively.