Featured on BPM.com Today

Adaptive Case Management Virtual Summit

Adaptive Case Management Virtual Summit

May 21, 2014 • 10:00AM – 2:00PM Eastern
Join featured speakers Jim Sinur, Nathaniel Palmer, and host of industry experts demonstrating the state of the art and future directions Adaptive Case Management>
Attend the Summit

Keith Swenson

Taming Customer Processes with Adaptive Case Management: Talking with Keith Swenson

We cover the current state of adaptive case management and how ACM is key to delivering customer service for today's enterprise.
Listen to the Podcast

BPM and Case Management Global Summit

BPM and Case Management Global Summit

Held June 16-18, 2014, the BPM and Case Management Global Summit is focused on providing actionable advice and illustrating “the art of the possible” for supporting dynamic business processes.
Read More

White Papers

Is an Open Source BPM Solution Right for You?

small-RHJB Open Source BPM Solution Right For You

Download this white paper to see how the increased availability of open source BPM technology is bringing the benefits of BPM solutions within reach.
Read More

Executive Guide to Agile BPM

The-Executive-Guide-to-Agile-BPM

In this short guide, you will find a list of questions to check off when assessing Agile BPM solutions to ensure you’ll have the capabilities you need.
Read More

Behavior Driven Development and BRMS


Behavior Driven Development and BRMS

Behavior-driven development is an agile application life-cycle management framework that helps developers and business experts communicate effectively.
Read More

Seven things to consider when buying a Case Management solution

Seven things to consider when buying a Case Management solution

If you are investigating new applications or platforms to manage your business processes, this guide can help
Read More

See all white papers.

Blog Showcase

View more blog entries
  • EMC

    First Impression: EMC Documentum xCP 2.1

    EMC Documentum xCP 2.1 is a next generation solution development platform designed for quickly building and deploying smart apps to support information-intensive processes and decision-making.

    Notable key features of Documentum xCP 2.1 include:

    • Support for Big Data – leveraging Pivotal Greenplum Database for actionable analytics and real-time visibility across processes and Big Data sets.
    • Content Intelligence – out-of-the-box capabilities for analyzing unstructured content and automated metadata extraction.
    • Cloud-ready Architecture and Supporting Services – ready-to-go support for deploying to the EMC OnDemand cloud environment.

    Read More

  • Verint

    First Impression: Verint Systems’ Impact 360

    Verint® Systems (NASDAQ: VRNT) is a global firm focused on delivering solutions defined by Actionable Intelligence™ – combining analytics with specific capabilities designed to enable its customers to capture, analyze and act on customer and operational data to achieve better business outcomes. Verint Systems’ solutions are used at over 80% of the Fortune 100 and across more than 10,000 customers worldwide. Today the majority of its total business (60-65%) is composed of its Enterprise Intelligence division, which consists of practice areas focused on support back-office operations, contact centers, retail branches, and a Voice of the Customer set of analytics solutions.

    Read More

  • BP Logix

    First Impressions: BP Logix Process Director 3.0

    Recently the BPM.com team was provided with a comprehensive demonstration of the latest release, version 3.0, of Process Director from BP Logix. This was not a literal introduction, as we have had the opportunity to explore Process Director through prior briefings by BP Logix, as well as through working independently with two key customers. This has allowed us to understand both the potential value and the differentiating features offered by Process Director historically, as well as provide us with a unique appreciation of the critical milestones achieved with the V 3.0 release.

    Read More

  • Image 01

    First Impressions: JBoss Enterprise BRMS

    Red Hat’s New JBoss Enterprise BRMS 5.3 Business Process Management Software - a look at the current offering and future roadmap. Founded in 1993, Red Hat, Inc. (NYSE: RHT) is easily the most commercially successful open source vendor, and the first to exceed $1B in software-related sales (which it did in 2012). Red Hat entered the middleware arena in 2006, with its acquisition of JBoss and the related community projects around the “JavaBeans Open Source Software Application Server” (or simply JBoss for short). JBoss was then, and remains today, the most widely-adopted open source Java EE App Server.

    Read More

     
     
  • Image 03

    First Impressions: Integrify 6

    Lean BPM is distinguished from today’s consolidating group of “stack” or platform vendors in its focus on the quick deployment of process-driven applications (such as purpose-built forms and web apps) rather than broad-reaching system modernization and integration efforts. The latter typically involves project lifecycles of several months, and often 100s or even 1,000s of vertically-integrated function points. In contrast, Lean BPM can be applied to targeted areas to realize immediate benefit, without imposing the deployment overhead and integration effort involved with those environments.

    Read More

     
  • Image 03

    First Impressions: Intellect BPM Platform Version 7

    Originally formed as an engineering consultancy more than a dozen years ago by a group of mechanical and aerospace engineers who saw an opportunity to build a web-oriented application with integrated workflow, since then, Interneer has built its Interneer Intellect Platform that allows technically capable business people to configure web-based applications to support integrated workflow, without programming. Today Interneer has hundreds of customers including Bose, Jacobs Engineering, and Host Hotels in markets including construction, manufacturing, energy, public sector, and services.

    Read More

  • Image 03

    First Impressions: Bonita Open Solutions

    Bonita Open Solution (BOS) 5.6 is the latest release of an open source BPMS from BonitaSoft, available in both a free downloadable version and as part of paid ”subscription packs” including access to live support and enhanced product capabilities. The freely downloadable version of BOS provides the complete framework of the BPMS, consisting of the Bonita Studio, for complete process and initial application design with BPMN 2.0 based modeling, the Bonita User Experience (User XP) design module which follows an email-like worklist metaphor and portal experience, and the Bonita Execution Engine which provides the run-time execution environment. 

    Read More

     
     
     
  • Image 03

    First Impressions: Laserfiche

    Laserfiche is a familiar name to anyone who follows the ECM market. As a long-time leader of solutions for document capture and transactional content management,  Laserfiche 8.3 builds on this history with new capabilities that address the needs of both document-centric BPM and case management.  A critical aspect of document-centric BPM is the ability to link a document to a business process, based on content and context (i.e., metadata) from the moment of capture.  Rather than launching a process and in the course of that process capturing a document, it is the document itself that drives the process.   In other words, the process launched or “instantiated” is based on the document itself, rather than choosing the process then capturing the document.

    Read More

  • Serena

    First Impressions: Serena Lean BPM

    Should you follow a pragmatic approach with BPM initiatives? After nearly a decade of market research on what drives BPM implementations, we have found the most common answer for what prevents BPM projects from advancing is consistently “lack of sponsorship” by upper management (cited by 25% of respondents to our most recent survey -- more than twice the frequency of any other answer, and consistent with similar studies we have performed over the last 10 years.)  Why the lack of sponsorship? The basic requirement and typical challenge in achieving project sponsorship (true of BPM as with another area) is building a credible argument that demonstrates value while keeping risks in check.

    Read More

  • Image 02 EMC
  • Verint Verint
  • BP LogixBP Logix
  • Image 01 JBoss
  • Image 03 Integrify
  • Image 01 Interneer
  • Image 01 Bonita
  • Image 01 Laserfiche
  • Image 02 Serena
  • Farmers Insurance Group

    Case Study: Farmers Insurance Group

    To leverage the power of their many recent acquisitions, Farmers Insurance Group assembled a road map of activities encompassing more than 300 separate initiatives to be accomplished through cooperative efforts between business teams and IT. Farmers’ challenge was integrating the technology of legacy customer services systems from their acquired companies and, in doing so, ensure a unified consistent standard of quality of customer service for all Farmers customers.

    Read More

  • Lincoln Trust

    Case Study: Lincoln Trust

    Lincoln Trust Company constituted a BPM program in 2007 with the initial goals focused on operational efficiency and going paperless in our back office processes. The overall program has been widely acknowledged for its tremendous success and directly contributed to Lincoln Trust Company’s survival in the face of the global financial crisis. This paper discusses the continuation of the program and specifically describes our experiences implementing one of our most evolved BPM processes to date.

    Read More

  • Nokia Siemens

    Case Study: Nokia Siemens Networks

    Nokia Siemens Networks’ initial foray into Business Process Management (BPM) was the award-winning “Zeus” project which thoroughly transformed its Consulting & Systems Integration division and delivered an estimated €6 million annual productivity savings. Based on this success, NSN has now deployed a sophisticated, pan-organizational BPM Program, leveraging and extending the success of “Zeus” through one of the most mature Center of Excellence organizations in the BPM industry.

    Read More

  • Naval Special Warfare Group

    Case Study: Naval Special Warfare Group

    Naval Special Warfare (NSW) is a division within the U.S. Navy that includes more than 2,400 active-duty Special Warfare Operators, known as SEALs. All of these personnel are divided among “groups”. NSW Group 4 (NSWG4) consists of three Special Boat Teams (SBT) and one international training command—all working together towards the common goal of fighting the global war on terrorism. In the past, NSWG4 always had more than adequate numbers of craft, engines and spare parts. However, with today’s current high demand for combat operations, security force assistance (SFA) and fiscal downsizing, NSWG4 had to develop a different business sustainment model to complete missions with less assets.

    Read More

  • County of San Joaquin Calif

    Case Study: County of San Joaquin, Calif

    The modernization of San Joaquin County’s Integrated Justice Information System (IJIS) was a strategic initiative that started with setting our visions and goals to modernize interfaces and functions that continue to support the law and justice duties of the residents of San Joaquin County, Sheriff’s Office, Public Defender, District Attorney and Probation Department, as well as the needs of other local, state and national law enforcement entities. We focused on reducing unnecessary redundancy and consolidating like functions to decrease costs and improve overall system performance.

    Read More

  • Audi Japan KK

    Case Study: Audi Japan KK

    At a certain point of business maturity, companies find it necessary to increase productivity and efficiency in order to stay ahead of industry standards. Audi Japan KK, importer of Audi vehicles and subsidiary of Audi AG, discovered that to reach operational efficiency it was necessary to gain more control and visibility over its core management and administrative processes. To fulfill this objective, the financial department decided to develop a BPM initiative within the organization that would revolutionize the operations of Audi Japan KK.

    Read More

  • Farmers Insurance GroupFarmers Insurance
  • Lincoln Trust Lincoln Trust
  • Nokia Siemens Nokia Siemens
  • Naval Special Warfare Group NSWG
  • County of San Joaquin, Calif San Joaquin
  • Audi Japan KK Audi Japan KK