I have a small part in a webinar being presented tomorrow on Governance, Risk, and Compliance, and particularly how Open Pages has built a GRC solution on the Fujitsu Interstage BPM patform. OpenPages is the leading provider of integrated risk management solutions for global companies. Most of the webinar time will go to John Hagerty, Vice President of Research, Gartner who will talk about the need and benefit of risk management. Here is the link:
Atul Gawande expounds the virtues of the lowly checklist, using examples of knowledge work, such as an intensive care unit where he says you “have to make sure that a hundred and seventy-eight daily tasks are done right”. What is the solution? The lowly checklist...
Next Wednesday, March 3rd, we will be giving a webinar on Adaptive Case Management. I have mentioned this subject a couple of times in recent posts, as new technology area. Advancements have provided ways to support increasingly sophisticated types of work. Initially, very simple work tasks with productivity software, advancing to more sophisticated work processes with workflow and BPM, but never before has there been wide adoption of of technology to support Knowledge Work. This is a area of work has been largely unsupported in the past, because it is the hardest kind of work to support. New developments, however, make this a promising new technology area.
“Chasing the Rabbit” by Steven J Spear is a book about what he calls high velocity organizations. Velocity is equated with success because these companies have the agility to respond and capture business. It is not just speed. These organizations are able to capture quality.
I was interested because someone had told me this was the secret to highly reliable organizations. The book covers in detail the US Navy nuclear program which has 5700 reactor years of use without a single nuclear mishap. It covers Alcoa, a company in one of the most dangerous industries, tran...
The Industrial Revolution brought about mass production of parts and products. The concept behind mass production is: break the job into a series of well defined components (interchangeable parts), and set up to produce those parts in large quantities to get economy of scale. Millions of identical parts can bring the price down of a completed product. The cost of setting up a factory is high, but is recouped through small savings multiplied by many instances.
So much buzz about a new emerging category of process technology. Analysts and vendors alike are talking about it, using a variety of different names: Case Management, Unstructured Processes, Human Coordination Technology, Human Interaction Management, Smart Case Management, Dynamic Process, etc. I helped lead a Thought Leader Summit meeting on this topic in November in England where key technologists came to debate and attempt to define this trend.
Why this is happening now? I can identify four broad trends in the history of process technology. We can plot these trends on a dimension of “unpredictability” over time. This trend chart is representing the public percep...
Last Wednesday I got a full scale indoctrination into the agile software development methodology called Kanban, loosly based on the Toyota Production System (TPS) mechanism with the same name. Toyota uses the kanban as a mechanism to allow for just the right amount of parts to be ordered and to be delivered just in time (JIT) in order to avoid overproduction and waste in the production line. Kanban Software Development Methodology (KSDM) brings the same lean ideas to a development team.
The Kanban track at QCon, the SD conference in San Francisco, had a line of speakers coordinated to give a thorough explanation: David Anderson, Jeff Patton, Henrik Kniberg, Chris Shinkle, and David La...
Some of my friends and acquaintances know that I am have been experimenting with a new scheme to control spam email. Like many people, I have had to abandon email addresses in the past due to over-abundance of spam. When you open a new email address, there is no spam. But as you continue to use the box, eventually the knowledge that you are actually using a particular email address gets out. Once your email address becomes known to the spammers there is no sure way to get them to forget it.
A verified email address has value, and lists of email addresses are traded and bartered in the spam underworld. Even a non-verified but potentially valid email...
Working together with Jacques Durand, a colleague and expert in the B2B exchange standards space, we put together this article exploring how many of the same standards and agreements necessary today will also be necessary for applications deployed to the cloud. Just published!
Fujitsu made a couple of press releases last week, announcing two things: a new release of Interstage BPM, Version 11, and our Cloud BPM offering. This post just contains links to articles on the subject of these announcements.
Authored by Nathaniel Palmer, this 70-page market report features an exhaustive body research from the 6-month survey of 500 companies currently using or evaluating business process management. The report presentes 60 unique charts and tables, covering a range of topics including: success factors and current practices in establishing a BPM Center of Excellence, reported Return on Investment (ROI) rate and coefficients, spending plans and priorities, and BPM vendor rankings. Click Here download.
