IBM/Filenet

Content management alone cannot drive operational efficiency or organizational change—the content in content management needs to be handled as it relates to the business that an organization is trying to conduct. Content needs to be connected to an organization’s business processes to deliver maximum value. Organizations that are getting the biggest payback on their ECM investments are doing precisely that: they have implemented their ECM strategies with an emphasis on the Business Process Management (BPM) capabilities that some solutions have as internal parts of their ECM suites. 

Business Process Management (BPM) helps organizations improve business processes by making them more efficient and cost-effective. BPM can govern an organization’s core business processes both within line-of-business units and cross-functionally across the enterprise. By implementing BPM, organizations in a wide range of industries have made tremendous gains in productivity, operational efficiency and process visibility.

Business Process Management (BPM) enables faster, more confident decision making, which results in more transactions conducted, which ultimately leads to more satisfied customers. This quick, insightful podcast features a conversation between John Mancini, President, AIIM International, and Danny Pidutti, Program Director, IBM ECM. These experts discuss implementation pitfalls and how to avoid them, how BPM affects the relationship between IT and line-of-business teammates, and why BPM finds itself in such a mission-critical position for managing your bottom line.

Business Process Management: Leveraging Competencies and Streamlining Processes to Achieve Operational Excellence. BPM is a business management practice that encompasses process automation, process modeling and simulation, process modularization and service orientation, process monitoring, and process optimization. This study of 354 end users found that a majority of respondents believe that their organizations as a whole are at "process ignorance" rather than "process excellence." Where are you and your organization in the maturity curve?

A plethora of companies are still employing completely ad hoc, document-centric processes, many of which are central to day-to-day operations. To improve business efficiency and agility and to address compliance and risk mitigation requirements, companies must automate these processes and provide an integrated enterprise platform for managing the underlying content. IBM’s Active Content capability provides the foundation for document-centric process automation, and this report describes its application and the benefits in context of IBM FileNet Content Manager and IBM FileNet Business Process Manager.

The next generation of business process optimization solutions features process agility: the ability to rapidly create, adjust, and optimize business processes. This InfoTrends white paper details three critical recommendations for selecting and deploying agile process solutions: empower business users, bridge the silos of the enterprise content infrastructure, and tightly integrate content and process technologies for satisfying compliance and performance monitoring.

Interact with scenarios that illustrate how to achieve faster time to value and lower IT development costs.

Content-rich processes, from opening a new account to customer billing, are central to day-to-day operations. These processes, however, tend to be inefficient and carry excessive costs. This tool helps demonstrate the value of implementing an Enterprise Content Management (ECM) and Business Process Management (BPM) solution to address these issues. 

Listen to a recorded webcast on “Intelligent BPM for the Enterprise” and how IBM sees Agile ECM enabling organization to get more from their information. In today’s business climate success means doing more with less, getting more out of what you have and driving productivity. IBM, through Agile ECM, enables users to take more control over their information and ties Content and Process together to ensure Enterprise application deliver value--fast.