Details for Case Management Using Microsoft Technology

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Name:Case Management Using Microsoft Technology
Description:Organizations often try to implement Enterprise Case Management by extending the capabilities of technology platforms not designed for the purpose. Some buy commercial-off-the-shelf (COTS) solutions that meet a departmental need today but which cannot extend effectively beyond that initial need. Many more look to utilize Microsoft SharePoint and/ or Dynamics CRM for Enterprise Case Management. However, this requires considerable custom software development and the result is inadequate for today’s case management needs, lacks the flexibility to adapt as needs change, and lumbers the organization with inflexibility and an unacceptably high total cost of ownership (TCO).

Microsoft technologies provide powerful and valued support for much organizational work today. Yet complementary technology is required to meet the demanding requirements of case management work. Singularity delivers solutions which leverage the strengths of SharePoint, Dynamics CRM and other Microsoft technologies while complementing them with Singularity’s Business Process Management Suite (BPMS) to meet the key challenges of case management. The result is an Enterprise Case Management Platform built on Microsoft-based technologies which delivers on today’s challenges, allows cost effective adaptation to future needs as they arise, and reduces TCO.

Filename:Singularity_Case Management-for-the-Microsoft-Enterprise_WP.pdf
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Creator:jase700
Created On: 07/01/2010 08:36
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Last updated on: 07/01/2010 08:36
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