White Papers

Most large corporations are at risk of capture by inertia—the force that holds back progress and often seems to overcome once successful organizations as they grow. The organization captured by inertia is characterized by lumbering, ineffective processes. Even the most successful and effective organizations are subject to some degree of inertia’s dragging effect.

But there is an effective weapon against inertia for organizations that retain their determination to succeed and to be on top of their game: agility. Agility is a key attribute of successful public and private organizations in the modern world, and the need to increase agility is a top and urgent priority on most management teams’ agendas.

This paper first appeared as a chapter in the book, “Mastering the Unpredictable: How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done”.

www.MasteringTheUnpredictable.com

 

Business Process Management (BPM) is in a period of transition.  For the past several years, companies have been getting familiar with BPM, undertaking specific projects to address “burning process problems”, or launching tightly-scoped projects to understand the capabilities of BPM Suites (BPMSs) and how they should be used. The successes of those initial projects and pilots have given companies the confidence and vision to take their BPM efforts to the next level – moving beyond that first project to a broader program encompassing multiple projects that are part of a larger business process improvement initiative.  That leads to the logical questions:  “What processes should we focus on next?  How do we scale the discovery, development, deployment, and usage of process applications across the company?  What are the best practices we should follow to maximize reuse across projects to achieve economies of scale?” This whitepaper describes how the movement toward broad BPM Programs has changed what companies need in terms of BPM technology and “know how”.  We describe 3 steps for establishing a solid foundation for a BPM Program that will enable your organization to scale its process improvement capability in a way that will deliver maximum value to the business.

This 70-page market report features an exhaustive body research from the 6-month survey of 500 companies currently using or evaluating business process management, the 70-page market report covers topics including: success factors and current practices in establishing a BPM Center of Excellence, reported Return on Investment (ROI) rate and coefficients, spending plans and priorities, and BPM vendor rankings.  Click Here to view the Table of Contents and List of Figures