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1 BPM, the next stage of end user programming - Part II Glenn Smith
2 Operational Transparency Andrew Spanyi
3 Model Strategy: Preserving vs. Transforming Keith Swenson
4 The Next Top Business Process Model Nomaan Malik
5 BPM: The Next Stage of End User Programming Glenn Smith
6 Anticipating Potential Disasters and Limiting the Consequences Christine Robinson
7 Streamlining e-Government Through a BPM System Amy Wyron
8 How (not) to Fail at BPM Glenn Smith, Appian
9 The Demise of Any Company Jon Pyke
10 Trust or Bust Keith Ayers
11 Innovation, Customers and your Moment of Truth Terry Schurter
12 BPM State of the Nation 2009 Terry Schurter
13 Is the Business Really Interested in Business “Architecture”? Dave Wiltz